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Manage to Engage

Mar 5, 2018

We’ve already covered non-apologies and the emotional role of shame in the process. Now, we discuss the anatomy of apologies—specifically, the dynamics of a good apology.


This doesn’t include just apologies to others. We also discuss a personal lack of ownership for our own effort and the importance of taking responsibility for our actions when holding ourselves accountable.


The episode is the final one of a three-part series.